Privacy

Western Health is committed to protecting the privacy of personal and health information it collects and holds. In this regard, Western Health complies with both State and Commonwealth laws that regulate the handling of personal information. 

Information regarding the privacy, confidentiality and security of a patient's health information collected by Western Health can be found in the section entitled Your Rights and Responsibilities. The Australian Charter of Healthcare Rights in Victoria brochure is available as an audio file, in Braille or in English and 25 community languages.

This Privacy Statement explains how your personal information (being information capable of identifying you as an individual) will be treated as you access and interact with this website.

What information is collected and how is it used?

This site uses visitor logs to automatically record non-personal data, which does not identify specific users. To the extent that any data could identify you, we will not attempt to do so unless required by law. De-identified data from the visitor logs may be used to update and improve this website and for statistical purposes only.

This site also uses "cookies" to remember options you have selected and displays those options again on your next visit. These cookies do not store any personal information and do not allow us to track your usage of the site.

Email messages and online forms you submit via this site may include personal information such as name, email address and telephone number. This information will only be used for the purpose for which it was collected and will not be added to any mailing lists nor disclosed to any other party without your knowledge and consent, unless required by law.

Information is also stored and disposed of in accordance with our obligations under the Public Records Act 1973 (Vic).

Security of information

Western Health has technology and security measures aimed to protect personal and health information; however, you should be aware that there are risks in transmitting information to us online. If you are concerned about conveying sensitive material to us over the Internet, you might prefer to contact us by telephone or mail.

Disclaimer

Whilst appreciable care has been taken in the preparation of this web site, Western Health provides these pages as a service only. 

Clinical and other information

Western Health cannot warrant the accuracy of these documents beyond the source documents although we do make every attempt to work from authoritative sources. Any representation implied or expressed concerning the efficacy appropriateness or suitability of any treatment or product is expressly negatived.

In view of the possibility of human error or advances in medical knowledge Western Health cannot and does not warrant that the information contained in these pages is in every respect accurate or complete. Accordingly Western Health is not and will not be held responsible or liable for any errors or omissions that may be found in any of the information at this site. 

You are encouraged to consult other sources in order to confirm the information contained in any of these pages and in the event that medical treatment is required, to take professional, expert advice from a legally qualified and appropriately experienced medical practitioner. 
Links 

This website includes links to third party sites. These links are provided for convenience only and do not signify that Western Health endorses such websites or their content. Western Health takes no responsibility for any loss or damage suffered by anyone using the linked websites or as a result of using the information from any of the pages of the websites.

Emails and forms

The forms and email links are provided on this site to support communication with Western Health. Western Health cannot vouch for the security of information sent from this website and takes no responsibility for any damage or loss incurred as a result of using the forms or email links on this website.

Updates and improvements

Western Health may make improvements and/or changes in the materials contained in or described on this site at any time without notice.

To find out more about your Health Records click here