Feedback
Western Health welcomes and encourages patients and their families to give us feedback about your experiences. Your feedback is important to us and helps us to have a better understanding of what we are doing well and where we can improve.
Tell us what you think. Help us to improve your hospital.
Western Health welcomes compliments, suggestions and complaints about the care or service provided to you. We value your feedback because it helps us to improve the services and care that we provide.
Media Inquiries
Media queries should be directed to Public Affairs. Call the Western Health switchboard on (03) 8345 6666 and ask for media on call.
Site Addresses & Contact Details
Western Health: Bacchus Marsh Hospital
P: 5367 2000
F: 5367 4537
29 - 35 Grant Street, PO Box 330
Bacchus Marsh, 3340
Entrance for Urgent Care and Pre-Admission clinic is via Clarinda Street
Maternity Ward Visitors
Medical / Surgical Ward Visitors
Melton Community Services
P: 8746 1100
195-209 Barries Road, Melton West, Vic, 3337
Note: This is the same address as Melton Health.
When facing the Melton Health entrance it is on your left hand side (yellow and grey building)
Bacchus Marsh Community Health Centre
P: 5367 9674
F: 5367 4274
35 Grant street, Bacchus Marsh 3340.
(enter via Turner Street)
Caroline Springs Community Health Centre
P: 9361 9300
228-232 Caroline Springs Boulevard, Caroline Springs, 3023.