You personal information tells us about who you are, your name, where you live, your phone number and email address, your birthday and what services you are having or help you need.
We get personal information from you and sometimes from other organisations we work with to support your needs.
We will keep your information private and ask you who we can share information with. You can give consent for other people to give us your information.
You can say yes to us having your personal details or sharing it. You can say no if you do not want us to have your personal information.
We will only share your information if you say yes or if it is required to keep you safe, is authorised to provide you support or because of the law.
Privacy means things we know about you and what we do with what we know. You have the right to privacy. It is the law. At Western Health we use electronic medical records system (which we shorten to 'EMR'). The EMR gives our staff access to up to date information to provide you with the best care.
Our EMR also means your information secure and private and meets government requirements because:
You have the right to access or ask for changes to your own health information via a request to our Freedom of Information Officer.
If you have any questions about privacy of your record or accessing your Western Health health record, please contact Western Health's Freedom of Information Officer by:
You can also seek further information and advice from the Office of the Australian Information Commissioner.
Call: 1300 363 992
To confirm your eligibility for the NDIS and to receive more information.
or visit the NDIS website at
For more information about how Djerriwarrh Health Services can help you.
Please call the National Relay Service:
Telephone: 1800 555 677 and ask for 1800 200 422.
Please contact the Translating and Interpreting Service.
Telephone: 131 450 and ask for 1800 200 422